My salesman Paul Blakeman did an exceptional, and outstanding job assisting me to get my new vehicle! Thank you Paul!

Easy to work with. Jordan and Ebrahim were very professional and courteous. My whole BMW buying experience was great. I would recommend my family and friends to come see BMW Fairfax if they were looking to buy their next car.

I recently traded in a truck and purchased a used Platinum F150 from this dealer. The entire experience was great from start to finish. The salesman the salesman manager and the finance department were outstanding. I would recommend them to anyone looking for a car or truck.

David did a great job of explaining the issues and keeping me informed. Great turn around time. Very patient Representive. Great technician on explaining the fix for vehicle.

BMW of Fairfax was very helpful and proficient buying my BMW. X.3 was very easy and simple . Arden who was one of the car salesman’s took me on a test drive to their facility where the vehicle I wanted to purchase was being worked on. The car was in great condition. The communication was awesome. The finance manager was also very nice and we had a pleasant conversation and the employees were very professional. I would definitely recommend BMW at Fairfax, if looking to purchase a vehicle.

Erick was great to work with. We came in expecting a hassle, but Erick was incredibly straightforward and honest. We were in and out quickly and love the new vehicle. Would definitely recommend this dealership.

Thank you service advisor Danika Edwards! You are so professional!

Have been a recurring customer at BMW of Fairfax. The service is always excellent. Special thanks to James and Jafaar for their help throughout the years!

Excellent service. It was amazing experience. I’m very satisfied with the communication from the dealer to the finance. Mr Paul Blakemen was great.

BMW of Fairfax made the entire car buying/leasing process a pleasure. The staff were responsive and honest throughout. Mr Neils Ribeiro, in particular, went above and beyond to make sure that our experience was enjoyable and transparent.

I bought my first BMW with the help of Alex Yakovlev. He helped me with the order process and made it smooth and easy and walked me through all the different financing and lease options. Once the car arrived Alex showed me all the different features to make sure im getting the most out of my car.

Great car buying experience, everyone was super professional. First car buying experience and Paul made it very simple, understandable, and enjoyable.

Jude was awesome. From start to finish. Personable. NOT pushy. Accommodated my needs. If I were to buy another car from you I would want him again. The finance guy was great. Fast and efficient. The only thing was that I waited almost 2 hours from when I handed over the paperwork until the finance guy was available. That is far too long. I was offered to leave after an hour and come back but by then my wife had left and I did not have a car and did not want to drive the car I was buying until I owned it. Seating and food choices as well as decor leave a lot to be desired. I know this is preowned cars but was still spending north of 50K so you could probably due better on the setting.

Purchase was straightforward, salesman was very knowledgeable and professional, he knew the product and features very well. Other associates were straightforward and professional as well, a real, no pressure atmosphere.

Jordan and Ebrahim are wonderful to work with and my wife loves her new car.

Excellent experience at BMW of Fairfax. Purchase process was easy and seamless. Bought a CPO 330i. Sales team was top notch, great customer service, especially from Alex Z. You will not be disappointed!

Worked with Peter and he made this a very enjoyable and efficient process. We stopped by to look at both an x7 and an iX. He gave us as much information and space to talk as possible and we really felt like he couldn’t have done a better job. Will come back to Peter for more business in the future

Fast, honest, quick, transparent, appreciated this branch for their service

Alex was amazing. He was patient and I felt he really valued my business. He took his time to clearly explain all of the features of my new BMW. He was professional and knowledgeable, I’ll definitely come back to BMW of Fairfax.

Got the car that I wanted and the whole buying process was fairly simple.

BMW Fairfax is truly a unique business entity. Perhaps the only dealership you wouldn’t feel bullied and rushed into buying their cars. They talk less about their products and let you decide whether you want to buy or just drink a cup of cold water on your way out. My experience was nothing short of amazing with Alex and then the finance manager. Both treated me well and went above and beyond to make the process quicker and easier. Thank you both!

The easiest buying experience I've ever had. Very helpful and accommodating staff. I told them when I'd be there and they were ready and waiting. No pressure and no upselling. Definitely a great team.

By far the BEST dealership I have ever been to. The sales manager Mike is amazing! I cannot express how wonderful Alex my sales person was during the buying process! He went above and beyond to find the exact car I wanted at the exact price. I went to numerous dealerships in VA, MD and even NC to find a car and none of the places I visited were as professional or as honest as BMW of Fairfax. From my first phone call to signing the paperwork they were amazing! I hate car shopping but they actually made it fun.I truly felt like Alex had my best interest in mind while he was helping me. I will never buy a car anywhere else.

Outstanding dealership and outstanding Sales and Financial Representatives, including James Duerbeck, Axel Conche, and Ebrahim Farhanieh Very professional and very helpful from the start. They put the customer first. It has been a pleasure to work with this dealership.

I leased a new 330xi on New Years Eve, and so I'm now celebrating a new year and a new BMW. Paul Blakeman was professional as well as personal in the way he helped me navigate the intricacies of new car shopping. I appreciated his willingness to offer the best deal possible, and his responsiveness through the whole process was outstanding.

Very professional, quick, and warm service - in short, ideal from my purchasing point of view. No pressure on adding add-ons at all, either at the sales end or at the financing end, unlike all my other experiences at other dealerships. Exceptional experience - very happy with the visit and of course the car. Thanks so much!

Fantastic buying experience

James and his team were amazing. He took care of everything for us: Trade in, explaining in details all the features of the car and setting it up. Thank you James

Great Experience, vehicle ready and clean when promised. Kudos to my Advisor Leon.

Phenomenal experience at this dealership! Peter Mastny was my primary salesperson who helped me with a custom build. Peter was really focused on helping me to make an informed decision. Instead of pushing all sorts of add ons and options, he actually helped me rethink a couple based on his experience and recommendations. I ended up avoiding about $7k in costs that I thought I really wanted but really didn't need. Receiving the vehicle was also very quick and efficient. Nick also did a very thorough walk through of the vehicle's technology and was very helpful. I highly recommend BMW of Fairfax!

There entire process took 2 hours at the most. Thank you Jube, and to an awesome finance guy.

That was one of the best experiences. Process was quick and very streamlined. Alex and Feroz gave exceptional customer service. Go to Fairfax BMW, you won?t regret it.

Car - speaks for itself, fantastic vehicle any way you configure it but the massaging seats are AWESOME!! Even more AWESOME is the staff at BMW of Fairfax especially Alex Yakovlev and Jafar in finance. Made the process quick, easy, and enjoyable!!

The best in the area!

After a terrible experience at another local BMW dealership, we found BMW of Fairfax. Qais, the pre-owned sales manager, exceeded our expectations with the assistance he provided. The staff were friendly and professional. If you are in the DC area and need service for a BMW or to make a purchase, this is the place to go.

Excellent experience! Neils is nice, patient and professional. He helped me ordered my M550i. After months wait, today I drove it home. I am very satisfied with the car and the shopping experience. Not like other dealerships sales that tries to pua me and persuade me adding money, I don’t feel any pressure discussing the configuration, price, package and other details with him. I will definitely refer him to my friends, and work with him again for my next car.

Transaction was free of drama. Straight forward and friendly.

Great experience! Feroz and Alex were exceptional.

I love my new car!

This was the best experience at BMW of Fairfax. The transaction was very smooth and streamlined. Oleg and Feroz are the best and an asset to this BMW dealership. I will be back!

2 hours top, in and out, so excited

Jordan and Mike were awesome throughout the process - open / honest / transparent. Jordan also had incredible knowledge of the process and the car itself a refreshing change from other dealers.

Great staff and honest service department

I had a great experience with Erick Bautista!! He was very helpful!! I would definitely recommend this dealership.

I wasn't sure if I was even going to buy a car, walked in cold to look at one vehicle and was treated exactly how I would want to be treated. They made me feel like I was their best customer who they couldn't loose and it was my first time every coming in the doors.

Great buying experience with these guys. In and out in under two hours. Erick Bautista is attentive and knowledgeable. Ask for him.

Can?t recommend BMW of Fairfax enough. This was my first experience with a dealership and it was fantastic. Alex and Ferris were extremely helpful and made the process smooth and easy.

We bought used 2020 Mercedes Benz GLC 300(Red) two weeks ago. I had an issue (tool box was missing) but Qais Yousefi (manager) fixed it within couple of hours . I Like his customer support and planning to buy another BMW with them soon.

Great experience purchasing my preowned 3 Series from BMW of Fairfax. Jude was really great to work with, highly communicative, and even stayed late to show us the car we were interested in, as we were coming in from out of town. I can tell that they did a good job going over the car before putting it up for sale- doing major maintenance, cleaning it, and addressing a few small things as well. They even overnighted me a second master key at no cost since my car only came with one. To top it off their prices are very fair and they don't try to upsell you on a bunch of frivolous things, and their dealer fees are very reasonable (which they were all upfront with). They even threw in some accessories after the purchase. I couldn't be happier with the way everything turned out with my car purchase and I will definitely look to use them in the future!

Alex from BMW Fairfax is our guy when it comes to looking for new and used cars. He is very knowledgeable and patient.

A car I desired appeared on the web for sale, and I contacted BMW of Fairfax to discuss the car, and then ultimately to purchase it. All calls were handled professionally. Those with whom I spoke followed-up with me quickly, and the transaction itself went almost too smoothly. I kept waiting for a hick-up, but there was none. A friend drove me to Fairfax in time for the appointment I'd made with Alex (the gentleman who coordinated the sale for me with BMW of Fairfax). Upon arrival, my car was sitting at the front door with a big red bow on its roof. Upon inspection, the car was exactly as described, which is to say HIGHLY acceptable. The transaction was completed without issue in a matter of minutes, and I drove off, heading home in record time. A few days later, Alex texted me to see if everything is okay and ask if I needed anything. Not only am I a BMW enthusiast, I am a customer service enthusiast as well. The car is exactly what I hoped it would be, and the process to acquire it was flawless.

I had a great experience working with BMW of Fairfax ordering my new vehicle. I won’t hold them responsible for supply chain issues! That said, I was impressed that they decided not to charge premiums over MSRP, especially on the M cars. My point of contact was Alex Iakovlev. He could not have been more professional. Alex was the perfect mix of friendly, helpful, assertive and guided me through the whole process. I really felt like he was my advocate throughout this process instead of a car salesman. I had a lot of questions and he was extremely patient as he answered them all. I would certainly do business with Alex and BMW of Fairfax again!

The experience Alex Zelkin provide as a pre-own salesmen was exceptional. He provided great insight on the vehicle in his alot and another vehicle I was looking at from a different dealership. Ultimately won us over by his charm and approach of not trying to make sale.

Fantastic and professional staff.

Jordan Warnecke and entire team make the buying process and ordering the X7 for my wife unlike any other car buying experience I had. Highly recommend the dealership and Jordan.

Jordan Warnecke and entire team make the buying process and ordering the X7 for my wife unlike any other car buying experience I had. Highly recommend the dealership and Jordan.

Thomas and Jaafar were excellent! Both very easy to work with and would definitely recommend BMW Fairfax to friends and family!

Excellent experience overall. James' service and advice were excellent without being sales pitchy at all. Felt very comfortable during the process and will definitively go to them again. And the guys in the finance department were very good at making what can be a tedious process go fast and without any issues, clearly explaining all the steps. Would definitely recommend them.

Great buying experience! Arben is very patient and kind which is needed when car searching and purchasing. Will see them again in the future.

Best experience ever buying our new Brooklyn Gray i4 all electric BMW from Paul Blake! In a world where good customer service is hard to find these days; Paul has mastered being a professional. If you've worked hard to afford your luxury BMW and feel like you deserve a wonderful experience, Paul delivers on all corners. He's polished, fun to be around and truly makes buying a new BMW exciting.

Alex is our man when it comes to BMW.

Jude was extremely accommodating in scheduling a time for me to drive to the dealership (2 hrs) and very knowledgeable and prompt throughout the transaction. Ferris was also very knowledgeable in outlining my purchase options and was quick and efficient with the paperwork. He did a nice job explaining any additional maintenance options that would benefit me in the long run. Both were very personable and made the process very easy. It was nice to deal with the same people I leased the car from three years ago. They are a great asset to the Fairfax location and I would certainly recommend them and this location for any BMW purchase.

My best car dealer experience. Kind and professional staff. Easy process

We had a pleasant experience purchasing a new BMW X5 from BMW of Fairfax from the initial pricing, ordering, and delivery. I would highly recommend them to anyone looking for a new BMW.

Sales team at Bmw of fairfax made my purchase process smooth and easy. The staff is extremely friendly and accommodating. Neils was extremely knowledgeable and found me the perfect car. I would highly recommend this dealership to anyone in the market for a car. !!

I was impressed when I walked on the lot and Mr. Alex immediately provided assistance. I was treated with professionalism from start to finish.

I visited service center for repair. Sales manager and staff understand the vehicle repair problem and resolved quickly. Hope not excepting any issues with car

I have been driving BMWs for a very long time, so I know my way around buying or leasing them. This is the second time I go to BMW of Fairfax to get my new car. In the past I got the best deals from them and even in the current market you feel that you are still getting a good deal. I definitely recommend them to my friends.

Henry Garcia was a pleasure to work with! He's a very nice guy who helped me so much as my english isn't the best. He explained everything carefully and works efficiently! I recommend him, if I have any questions, I know who to go to!

Jaffar and James took care of us at BMW of Fairfax. I've purchased several cars in my life and the experience I had at BMW of Fairfax by far was the best. They said they would give us the best deal on the car and so we didn't even talk price until it came time for the paperwork. I'd done my research on the cost of my vehicle (the IX xdrive50) before hand so knew what I should expect to pay. When they gave us their price, they were true to their word, and there wasn't even a further discussion about price. They gave us a very market competitive price on a great car. It was honestly the most frictionless, customer-oriented car buying experience I've had in my life. THANK YOU James and Jaffar and the BMW of Fairfax team!

It was likely one of the BEST experiences working with the BMW of Fairfax team. I interacted with Mr. Jude Madubuko (Client Advisor) and Mr. Feroz Naderpoor (Finance Dept). My test drive & decision process took less than 30 minutes with Jude. And the next day, in Finance Dept, Feroz flew through the signature process in minutes with his recommendations that made sense to me. And not to forget the free goodies. I serve as the CEO of a tech company so I can appreciate hassle-free & timeliness of processes at a place like a car dealership where usually that's not how things go. I am sure many can relate to this. Especially when you're paying nearly 6 figure price tag for a car, you hope to enjoy the process. And that's exactly what I experienced at BMW of Fairfax on November 25 and November 26, 2022. Thank you, Jude and Feroz for making me want to come back in the future. Mr. Zia Rana, Maryland.

Mike Walker and his team Petr, Nick and Zen were fabulous. I have leased/purchased several BMWs over the years and they have made the process so seamless. I highly recommend them and have to many friends.

I have been working with Alex for some time so my visit was straightforward and very productive. He showed me a few options which he know I would like and just in a few minutes, there it was, our new car! We are very happy with it and enjoying it for a few days now. Thank you Alex!

Jordan worked with me extensively to identify options that best meet my needs.

Very happy about my car purchasing experience. Ask for Neils and he will get you the exact vehicle you want.

I recently just purchased a bmw 550i xDrive from Bmw of Fairfax used lot I would say it was the best and most professional experience. I am normally not the type to write reviews but sometimes in life you have to give credit to where it’s due. Erick Bautista Is a great sales rep I’ve never felt so satisfied and relax while buying a car with someone who understands so much and also, he made sure everything that had to be taking care off go as plan. I appreciate you and your hard work. I’ll definitely be going back and bringing more people over to purchase. I am sincerely happy I love my car. Thanks

BMW of Fairfax has the best customer service. Both Thomas Cavey and Feroz Naderpoor are very knowledgeable and helpful.

Erick was very helpful & has sold me 2 cars, I am very happy with my purchases! Amazing work ethics!

We leased an X3 and Alex made the whole process smooth and easy. He was patient, answered all of our questions and didn't pressure us in any way. We decided on a vehicle that day and when it arrived the process to finalize everything went smooth. We're very satisfied with the car and the experience.

Ordered a BMW i4 in August. The estimated delivery was six to eight months. The car arrived on November 8th, less than three months later. The entire purchase and delivery process was flawless. Electric vehicles are at a premium and many dealers are adding an additional dealer markup (profit). Not BMW of Fairfax. Everyone was friendly and helpful, especially our salesman, Asad.

My experience at BMW Fairfax has been extremely pleasant. I started out just taking my previous vehicle there for service. To most recently purchasing my new vehicle. My sales rep James OBrien was persistent but effective and efficient, which I completely appreciate.

If you need a car, Jordan’s your go to salesman. He is awesome.

Professional Accurate caring Sales team James and team does an outstanding job

Asad and Jaafar were excellent

My Advisor was Neils and he is very elaborative and explain all the features in detail. Neils is very supportive throughout the Order processing and till delivery.He is always reachable and prompt with all the Update Neils is Highly Recommended for Overall Process Thanks, Arun

Great service

Erick Bautista was amazing. I have bought and sold dozens of cars over the years. I inquired into a 535i and Erick responded, set the appointment, and showed the car within a mater of hours on my schedule. Price was set subject to the detailing of the car, my expectation was perfection. An appointment for delivery was established and delivered on time with no suprises. The interest rate was less than expected. In and out in 20 minutes. Best car experience ever!

Alex Iakovlev was an incredible help. He was knowledgable, professional, made the whole process of ordering the car feel seamless and kept me up to date the whole way. He made my first car buying experience incredibly positive and enjoyable and not stressful making me feel at ease throughout the process. Would highly recommend asking for Alex when you stop in to get your next BMW!

We are a BMW family, our son has purchased pthree BMWs and we have purchased two... all from BMW of Fairfax. They are very professional in all aspects. A great service that we can rely on

James D. with BMW of Fairfax is an exceptional person. He assisted us with the purchase of our 220i and recently our purchase of a X4 M40i. Great service from sales to delivery. Great overall experience!! I would recommend James to friends and associates.

1st time at BMW of fairfax and I was pleasantly surprised and very pleased with the customer service. Qais and Jude were true gentlemen with helping me move forward with my purchase. I called and spoke to Qais and he pulled the key from the car I was interested in and actually waited. I have had it happen where I'm driving to see a car and someone else bought it within that time but Qais knew I qas very interested and had everything ready for me when I arrived. Jude was so helpful and not pushy at all. He knew the car very well and did not put any pressure on my decision. They both made the whole transaction very smooth. I would highly recommend going to the used BMW of fairfax and ask for these 2 gentlemen and you will not regret it!

Best place to work and shop, BMW Fairfax's staff are great! Professional and pleasure to work with! Specially The GSM (Maryam Malikyar) was really helpful! I will definitely go back and refer all my friends and family to this place.

Awesome experience with my first visit to the service department recently. I highly recommend bringing your car here for any maintenance/or service needs.

“The best Team on the planet!” Proclaims the General Manager Mike Walker. I agree with him. I stopped by today for VA emissions and upgraded to have scheduled maintenance performed on my car. My Service Advisor, Dena Van, was outstanding in explaining what was needed and getting me a loaner Car. In the Parts Department, I was greeted by Richardson, who remembered me from more than 15 years ago. I had an opportunity to visit with Neils Riberio in the sales department to briefly discuss options for upgrading my vehicle. He was fantastic and has done a great job helping many of my friends with their vehicle needs. It is great to have a local top-notch BMW dealership in my neighborhood that is putting the members of their team first so that they can deliver the highest quality of service. Thank you, Mike, Dena, Neils, Richard, and everyone else who greeted me with kindness and helpfulness. Regards, T Woods

“The best Team on the planet!” Proclaims the General Manager Mike Walker. I agree with him. I stopped by today for VA emissions and upgraded to have scheduled maintenance performed on my car. My Service Advisor, Dena Van, was outstanding in explaining what was needed and getting me a loaner Car. In the Parts Department, I was greeted by Richardson, who remembered me from more than 15 years ago. I had an opportunity to visit with Neils Riberio in the sales department to briefly discuss options for upgrading my vehicle. He was fantastic and has done a great job helping many of my friends with their vehicle needs. It is great to have a local top-notch BMW dealership in my neighborhood that is putting the members of their team first so that they can deliver the highest quality of service. Thank you, Mike, Dena, Neils, Richard, and everyone else who greeted me with kindness and helpfulness. Regards, T Woods

Great to work with. Jordan and the entire staff are awesome!

Ordered a BMW i4 in August. The estimated delivery was six to eight months. The car arrived on November 8th, less than three months later. The entire purchase and delivery process was flawless. Electric vehicles are at a premium and many dealers are adding an additional dealer markup (profit). Not BMW of Fairfax. Everyone was friendly and helpful, especially our salesman, Asad.

Outstanding service from Elena Tanase (Service Advisor) and Richard Redfearn (Parts Specialist)! From the moment I walked in to the moment I concluded my transaction with BMW Of Fairfax, both Elena and Richard provided top notch customer service! If you are looking for an honest Service Advisor, look no further. Their customer service skills go beyond what we have experienced in the past at a BMW dealership. Service was friendly, courteous and professional. A huge thank you for this great experience! As Warren Buffett said, people will always remember great customer service and experience and "customer delight is the main ingredient for success.

Love the no pressure experience of shopping for a new vehicle at BMW of Fairfax. They are professional, knowledgeable, and friendly, and will give you a fair deal. Asad was our sales person and he is fantastic to work with.

James was amazing and really spent time walking through all the details from start to finish.

Alex was very diligent in helping us find a car meeting our needs.

Nothing earth-shattering.

My experience with BMW of Fairfax is excellent. Everyone exceeds expectations with integrity and commitment for the buying experience you expect from a premiere luxury Dealership.

Picked up an X5 from Erik Bautista and Feroz. It was a tight window as I had to travel out of town they not only got the car ready and prepped in a short window but were able to add a few things on in the process. I've bought a lot of BMWs from a lot of the local dealers as long as Erik and Feroz are at Fairfax I'll be back for another. After I got back into town came in for a quick service and with every other BMW dealer in the area out of loaner cars (just call around and ask lol) for what was a few hours service Erik was able to arrange a Bmw loaner for me... Which I haven't seen in this area since 2021 Thank you BMW Fairfax and thanks Erik!

Fantastic experience! Working with Karim S. was easy! I chose you over other BMW dealerships in the area and was very glad I did!

Our buying experience was excellent! Our family planned on looking at different cars the whole day. After meeting Jordan, his professionalism and straightforward approach, we decided to stop looking. As for the financial part Jaafar is also a true professional. Due to this experience, our buying process was smooth with minimal stress. Thank you again guys!

Car is beautiful. Stuffs are helpful. And Thomas provide me very good price for that. It?s pleasure. If my next car is bmw. I will keep purcharsing it from Thomas.

Paul is the guy! He was kind enough to deal with for a year; we built my m4 together. He was informative in updates and gave me the ultimate driving machine I have been hoping to have.

My experience at BMW of Fairfax was amazing. My sales advisor (Asad Khan) was great and the entire staff was very polite and professional.

Neils went the extra miles to ensure I found the car I needed. With a Saturday finance wait list, he was helpful in keeping me engaged while waiting, respected my time constraints finding a work around to meet my schedule and ensured I knew all things on my BMW. On the test drive, he stayed after hours to work with his manager to get us to where we needed to be. After working with too many dealers with my husbands car purchase a few weeks prior, this was a breeze. To say a car purchase is fun is odd but it was very enjoyable and memorable. Neils was very personable, responsive and easy to discuss the purchase of a car and trade in. Beyond knowledgable and also has an appreciation for all things BMW. Also to mention team members Jordan and Jaafar have also been so helpful in our multiple car purchase journey this month. Fairfax Certified and New car sales team beat the surrounding BMW dealers on customer service hands down.

I custom ordered an i4 from Asad at BMW of Fairfax. It took a while to take delivery (supply chain issues) but I'm thrilled with the car so far, and purchasing was quick and hassle free.

Very easy experience.

Thanks to Client Advisor, Alex Zelkin, the buying process for our 2019 BMW X1 was smooth, efficient and transparent. The finance piece was remarkably fast as well, inclusive of relevant information about optional maintenance and protection services, without a high pressure sales approach.

Great dealership to work with. Erick was a pleasure to work with. No pressure salesman and went over and beyond to take care of me. Look forward to working with Erick in the future.

Jordon is Professional , intelligent , knows his business 100% , congenial , - I can’t say enough good things about him . Your head of finance same.

Ordered a custom 2023 X5 45e PHEV through Neils and were satisfied every step of the way. The entire process was easy, fast, thoroughly explained and fun. 100% recommend BMW of Fairfax. Ask for Neils.

I had a great experience at BMW of Fairfax when I purchased a CPO 330i. This was made even better by my great salesman Arben Vila, who took care of the process from start to finish. If you go to BMW of Fairfax I would highly suggest working with him. I was also impressed by Ferris in finance who ensured that I was able to get the best deal possible.

Everything was excellent and completed smoothly. Thank you BMW of Fairfax and special thanks to Ebrahim and Arben

This was my second purchase from Alex. He never disappoints and takes his time to explain every detail.

It's been 16 years since I purchased a vehicle and was dreading have to do so. But I can say my experience was absolutely pleasant. Arben Villa is the best client advisor ever; he was patient and supportive, making this a process I'm actually look forward to doing again!

Very happy and satisfied customer of BMW of Fairfax. Very open and straight forward business dealings and my sales person Thomas was amazing and very helpful and down to the core.

The sales person polite and helpful.

Highly recommend BMW of Fairfax! Working with James was great. Love my new car!

I was looking for a new or close-to-new X2 and saw that Fairfax BMW had a certified X2 with less than 9000 miles. The test drive was easy to arrange and went well, but I held off on the transaction because the trade in amount was not as high as I had hoped. Two days later I was able to sell my vehicle to another dealer and I returned to BMW Fairfax to purchase the 2021 certified X2. Process could not have gone smoother.

Special thanks to Erick Bautista to complete the buying process so easy.

I just purchased a 2023 BMW X3 from Fairfax BMW and I couldn't be happier with the whole process. We walked in knowing sort of what we wanted and to test drive an X3. We had visited a couple of times after that to see available cars and to narrow our choice down to an in-production 2023 BMW X3. Thomas was our client advisor was very helpful and super patient with us. I highly recommend him if you are in the market for a BMW. There was no sales pressure whatsoever and the whole process was enjoyable and seamless.

Huge thank you to Hamid on the service advisory team! He made sure to correctly portray and visualize the work that my M3 needed. He was available to quickly address any questions or concerns I had. Looking forward to coming back soon! Thanks again Hamid!!

This was the best car-buying experience of my life, covering 60 years and probably at least a dozen cars. The "client advisor," Jordan Warnecke, could not have been more helpful. He took us for a test drive, explained the car's controls during the trial, and then went over the details of the sale and possible add-on warranties, etc clearly and without a hard sell. The paperwork was done efficiently and, again, without hard sells. Once the sale was complete, Mr. Warnecke took extra time to again review the car's basic controls and promised a more in-depth tutorial when we returned. He also took it upon himself to return our rental car and some additional minor tasks connected to licensing and insurance. I highly recommend BMW (this is my fourth), BMW of Fairfax, and Mr. Warnecke to anyone looking for a new or pre-owned car.

Very happy with the experience at BMW Fairfax for showing different options according to my expectations in terms of vehicles and financing. The attention was super fast and excellent.

Jude made everything so easy!!

Erick Bautista and Feroz Naderpoor are AWESOME 🤩 we knew what car we wanted and stuck to it so that was important going in and should be for any buyer. We were at no point pushed to check a different car out, we remained on track with our plan. The entire experience was efficient, streamlined and transparent. Definitely recommend BMW of Fairfax - if you find yourselves in their used cars please track down Erick and Feroz - they are the best!!!

The best service center. Franklin was my tech and I would recommend him to anyone I know. Everyone here went above and beyond. The Staff is very accommodating and well organized.

Everything about this dealership is fabulous with the exception of traffic getting there. Paul was easy and fun to work with, and ensured I got exactly the vehicle I wanted in a surprisingly short amount of time. Ordering the vehicle was definitely the way to go. He asked appropriate questions and provided very realistic expectations for a time line. This dealership did not, as many (particularly Toyota) dealerships do, play “ hard to get” or behave in any way in a condescending manner. The finance manager was also helpful and laid the aftercare options out very simply, without pressure. I’d for sure recommend Paul and the dealership to anyone interested in a BMW. Even if I weren’t somewhat local, I’d still make the trip.

Very easy and enjoyable experience. Paul went above and beyond so I would be 100% happy with my purchase. He also explained and showed me great features in my new car.

I just purchased a 2023 BMW X3 from Fairfax BMW and I couldn't be happier with the whole process. We walked in knowing sort of what we wanted and to test drive an X3. We had visited a couple of times after that to see available cars and to narrow our choice down to an in-production 2023 BMW X3. Thomas was our client advisor was very helpful and super patient with us. I highly recommend him if you are in the market for a BMW. There was no sales pressure whatsoever and the whole process was enjoyable and seamless.

I reached out to BMW at Sterling and BMW at Fairfax. I only got response and follow up call and email from BMW of Fairfax. Alex was assigned to help me regarding my inquiry. He worked with me patiently as I had some concerns. After I placed my order he continuously kept me posted regarding my order. Everything was easy and smooth from beginning to end. I have enjoyed working with Alex, highly recommend if you wanna by a BMW ask for Alex.

Very friendly and professional business! James was very helpful throughout the whole process. The car was not ready for display yet but he still let me check it out and was very informative of all the specs and features. I ended up taking the car home and I’m loving my new BMW thanks to James and all the staff here at this location!

Very accommodating experience. Alex was very transparent about each vehicle and let us test drive numerous automobiles without hesitation. Communication was quick, thorough, and professional. And Alex shared in our enthusiasm and was as excited for us as we were for our new car. Thank you for a no pressure, gracious experience.

This BMW dealership is not the closest one to me, but the best one. I’ve been coming here for over 12 years working with Petr. He always looks out for me, my style and knows the ins and out of everything. His impeccable service is special. I highly recommend you go see him! In this market of shortage, I came in last week and walked out with a new car. Who knew?! Couldn’t be more pleased. Thank you again Petr!

I absolutely hate to shop for a vehicle. However, when I met James everything changed. He worked patiently with me, no pressure, excellent communication throughout the process and delivered exactly as he said he would. When I picked up the car, he sat with me to sync my phone and reviewed safety features and functions of the car. He had already taken my height into consideration and had adjusted settings to accommodate me so that, when I first got into the car, I felt very comfortable. I love my new car and appreciate the exceptional attention and service received from James. I'll see him the next time I am looking for a vehicle. He and BMW Fairfax are wonderful!

No better dealer in Virginia. BMW of Fairfax lead by Mike Walker is the best of the best. We are going into our one decade dealing with them and looking forward to continuing it. Thank you guys!

I bought a car from Alexander Yakovlev He is the best. Very professional and great service. See Alex for all your car needs!

I had a great experience working with Alex Yakovlev at BMW of Fairfax. Alex was easy to work with, kind, and not pushy. He followed up regularly, which was required in my case as there were delays due the the pandemic and the model I specifically ordered. Once the car arrived, he facilitated the process of buying and made sure everything ran smoothly. He took lots of time to show me all the features and genuinely seemed interested in his role and in the cars themselves. Along the way, he was responsive to all my questions regarding the process, the status of the order, changes that needed to be made and so on. I'd definitely work with him in the future and certainly recommend him as an advisor to others who are looking for an easy start to finish car buying experience.

I had a great experience working with Alex Yakovlev at BMW of Fairfax. Alex was easy to work with, kind, and not pushy. He followed up regularly, which was required in my case as there were delays due the the pandemic and the model I specifically ordered. Once the car arrived, he facilitated the process of buying and made sure everything ran smoothly. He took lots of time to show me all the features and genuinely seemed interested in his role and in the cars themselves. Along the way, he was responsive to all my questions regarding the process, the status of the order, changes that needed to be made and so on. I'd definitely work with him in the future and certainly recommend him as an advisor to others who are looking for an easy start to finish car buying experience.

We had an amazing experience at BMW in FFX. Both our sales rep and finance manager were very helpful. They answered all of our questions and explained the process thoroughly.

Great in all aspects best car purchase I’ve have been through all pro dealership

The BMW of Fairfax is a perfectly balanced dealership with an extraordinary management team, sales staff, finance office, and service department; each contributing to an enjoyable, efficient, stress- free, personal buying experience. Leading this effort was senior Client Advisor Paul Blakeman, who has sold me three repeat three BMWs with more to follow for sure. Paul is technically proficient with BMW specifics and he assures the potential buyer fully understands all buying options without adding pressure to the decision process.

Not often you enjoy the car buying experience but I must say it was a real pleasure dealing with BMW of Fairfax. Our sales rep Petr was a real professional. Not just during the ordering process but in his communication while it was being built and delivered. It is rare to find this level of engagement in buying a car. Also dealing with the finance team (Ebrahim) was a pleasing experience as well. Will not likely consider another dealer when buying again!

My purchase experience at BMW of Fairfax was stellar from the initial inquiry on the vehicle. There wasn’t a rush or hassle for me to come to see the vehicle. I was greeted as soon as I pulled in the parking lot. My Client Advisor Sam went far and beyond to answer my questions, explain options, etc. Finance is a nightmare at many places but I was treated well before we started talking about numbers. My business was earned and they will continue to have my business as long as I remain in the DMV.

Great experience!! Neil was great and didn’t pressure me at all. He was available and easy to work with. Also enjoyed the finance team they got me in and out. I only spent 2 hours at the dealership who could ask for more. I love my new vehicle.

This dealer made my car buying experience easy and comfortable. There was no haggling, only dealing with factual information and honest advice. Erick, my client advisor and Zen, the Finance guy, were top notch. If you are thinking of leasing or buying a BMW, this is the place to go.

I always dread purchasing a car because my previous experiences were almost always a day long nightmare of haggling but today was different. Erick was a straightforward, no BS type sales person. He gave me the facts and no sales pitches, very professional and also caring. He made purchasing a car a most pleasant experience. I highly recommend him and this BMW dealership.

Jude was our sales person. He is overall excellent in buying process including how to operate and handle the new car for customer. I appreciate all the assistance in purchasing the BMW. Thank you again.

The service was excellent! Everyone I encountered took their time with me and handled me with care as I needed as so indecisive about color, vehicle options, and helped me choose what was best for me! Thank You Neils!!!

Petr and Nick were the best at getting exactly what I wanted at the right price.

Karim at BWM of Fairfax was excellent - he was very professional and allowed me to test drive four different cars with a surprise walk-in. I ended up moving forward two days later, because of his excellent salesmanship and expertise of all vehicles. I am very happy with my 2022 BMW 330i.

Had a great experience with Paul. No hassle and an easy going and pleasant environment. Ebrahim was very kind and handled the paper work part quickly and efficiently. Thank you!

Fantastic experience, we walked without an appointment to look, and 3 hours later left with a new BMW X3 - Alex was amazing.

Petr and Nick were the best at getting exactly what I wanted at the right price.

Salesman was responsive, answered all questions, and gave a thorough vehicle orientation. The finance representative answered all questions and provided additional/extended service plan options.

Great customer service! Thomas Cavey at BMW Fairfax is a great person to work with. He is a good listener and is very attentive. He will work with you and finds you the car that you like.

Jude extremely helpful, passionate, informative and patient. Overall great experience love my 640

Pleasant buying experience. Salesperson and financing person were very professional. Only reason why I did not give 5 stars is that someone neglected to fill up the gas tank. After driving away from the dealership, I realized that the new car had only a half tank of gas.

great

My wife and I experienced a friendly service at Fairfax BMW. Our first BMW was unforgettable.

James, the sales rep, was awesome. He made the entire car buying experience easy even with my multitude of questions. I definitely recommend BMW of Fairfax to anyone interested in purchasing a BMW!

I had an amazing experience from sales to financing. Alex was our sales representative and he did an amazing job answering all questions and concerns. I’d definitely recommend BMW of Fairfax to family and friends and if you can work with Alex!

From initial contact service was excellent. Sam was very attentive.

We had a very experience especially with Mr.Thomas Cavey he was very helpful we had very good sales experience.

Great job delivering my new vehicle. The team really do a nice job taking you through the process and navigating the important things needed. I appreciate the efforts of the team and their ability to lead me to the right choices.

The BMW team was great to work with. Knowledgeable, helpful, persistant. I really appreciate their efforts.

I really enjoyed the experience of purchasing my first ever BMW from BMW of Fairfax. Sam and Zen were really helpful and provided me with all the information I need. Though there was a bit delay in getting the car ready, it was indeed for the better since they got rid of some scratches on the front any repainting the bumper for me. Sam really went above and beyond to help me best with my experience!

I bought a BMW 2023 X3 at BMW of Fairfax. The entire process is pretty fast and easy. The sales advisor is very nice, showed me several different cars for choices and answered all my questions. The paperwork process is easy and efficient and completed within one hour. I like BMW 2023 X3 which has lots of new features and intelligent services. This car looks very nice with defferent colors in side and outside. The entire design of the car is great.

Great buying experience at the dealership. We looked at over 50 X3 vehicles, by far this vehicle market value and excellent condition.

Great shopping experience

Alex took great care of us from the minute we walked in, till we finally drove off with our new car. Unlike other dealers, there was no hounding, gimmicks or fake pleasantries. Really enjoyed the experience here!

I bought a 2023 BMW X3 in a few hours at BMW of Fairfax. The entire process is pretty fast and easy. The sales advisor is very nice to answer any questions I have and showed me several different cars for choices. The paperwork process is fast and easy within one hour including the car loan. I like the car interior and exterior design. Looks very nice. The computer screen is very big and system has lots of automatic features very helpful.

The car buying process was a good experience. I would recommend them to family and friends.

This is my second time buying from Alex Iaklovev and it’s always a great experience. He works hard to get the automobile you want and very accommodating. He’s extremely knowledgeable on the BMW vehicles and I always leave their lot feeling like I’m ready and confident in my ability to operate my new vehicle.

Asad is a standup, honest guy. He really helped me with buying a car.

I worked with Jude and he was very cordial and answered all of my questions fully and honestly. I left with a new car all thanks to Jude.

Erick made the purchasing process of my 2017 M240i easy and quick, the dealership offered a very good price for the car and offered to fix a couple cosmetic things after I took delivery for no charge. I’d definitely buy my next BMW from BMW of Fairfax if I can.

I have had my 7 series repaired here several times. Mostly regular maintenance and hardly ever a fault repair. Some cosmetic paint repairs. Top Notch. I just bought a 2023 M5.......runs like a scalded dog. A little complex technology wise. But I am getting used to it. Only 1 day old. Salesman James is a real pro. No pressure no nothing. He knew I knew cars (I was a real car junkie when a kid. Built cars, motors etc.) I have owned top end cars, Mercedes, 7 series BMW and others. But this car is fun! 633hp very exciting. But the salesman James nearly 20 years at the dealership (unusual) is a great guy. I will buy him and his best gal a dinner!

Emily is one of the most pleasant BMW Service Advisors in the BMW world. Also, Rob is a true gentleman as he greeted me when I first arrived. Great Service Team at BMW of Fairfax.

Excellent customer service and very smooth process.

Excellent customer service and the process was very smooth. Paul H. Blakeman is the best person to look for you next vehicle, very helpful indeed.

Excellent support in buying our used Honda CRV from Erick!

The team at BMW of Fairfax went above and beyond to make purchasing a BMW X3 M40i for my wife a great experience. Thomas Cavey and Jaafar Soulimani were both professional and knowledgeable answering all my questions. I would recommend them all family and friends.

I had a really smooth experience. Alex Y. put me at ease with his thorough knowledge and patience in answering all of my questions. The best part was he even taught me how to operate the technology in the vehicle before I left. I would have been so lost without him. Jaafar was excellent in making sure I understood the different package add on options and the pricing. The team was very welcoming and accommodating. I am very pleased with the X3 purchase and I’m sure I’ll be using BMW Fairfax again.

I had a repair done at BMW of Fairfax by Mr Derrick Chambliss. He and staff (including car loaner department) went out of their way to diagnose problem, repair problem and keep me informed of status. I found them warm professional and extraordinarily accommodating. I will surely go there again and refer friends and colleagues—one of my best service experiences

Great experience - car was built and delivered in about a month flat. The workers (Petr, Nick, and Jaafar) also showed superb professionalism. Overall incredible experience - would recommend.

Alex and his Team at BMW Fairfax are Amazing! I bought a brand new X3 from there and Alex made this Transcation seamless. He was always there to answer any questions I had . He was very patient with me . He's extremely knowledgeable even after the purchase he sat in the car and gave me a crash course for all the technology . After a few days he send a nice text and see how everything was going and if I needed any help from him. Quiet honesty , I have never received such service anywhere at a car dealership before. I am Forever Alex and BMW Fairfax Fan will refer all my sphere of influence here!!!! Thank you Alex for everything!

Alex and his Team at BMW Fairfax are Amazing! I bought a brand new X3 from there and Alex made this Transcation seamless. He was always there to answer any questions I had . He was very patient with me . He's extremely knowledgeable even after the purchase he sat in the car and gave me a crash course for all the technology . After a few days he send a nice text and see how everything was going and if I needed any help from him. Quiet honesty , I have never received such service anywhere at a car dealership before. I am Forever Alex and BMW Fairfax Fan will refer all my sphere of influence here!!!! Thank you Alex for everything!

Alex and his Team at BMW Fairfax are Amazing! I bought a brand new X3 from there and Alex made this Transcation seamless. He was always there to answer any questions I had . He was very patient with me . He's extremely knowledgeable even after the purchase he sat in the car and gave me a crash course for all the technology . After a few days he send a nice text and see how everything was going and if I needed any help from him. Quiet honesty , I have never received such service anywhere at a car dealership before. I am Forever Alex and BMW Fairfax Fan will refer all my sphere of influence here!!!! Thank you Alex for everything!

Excellent experience purchasing a CPO with Erick today. He made sure I got the best deal I could and was happy with the purchase and the entire process. Finance was a breeze as well. Highly recommend!

I was buying my leased car. Assad Kahn and his team did a great job. He suggested the suv when I had a major fall and could not get my sedan to come up high enough to see over the dashboard. He did so research for me?good service!

I have taken my car for service to all our local BMW dealers and have been completely disappointed with the customer service and techs until I started coming to BMW of Fairfax. Huge shout out for making this location one of a kind to Elena Tanase who is absolutely amazing to work with. She authentically cares about her customers by going above and beyond to address all issues unlike every other location I have visited. Ask for her you will not regret it, she is the most professional and uplifting adviser I have ever met and will keep you updated through the entire process. This customer service is amazing, don’t settle for a BMW dealer just because it’s closer to you, make the drive to this location where you’ll find people who actually care about your vehicle. I have never been disappointed and made countless visits, thank you BMW of Fairfax keep up the amazing work.

This is our 4th BMW and our 3rd one purchasing with James Duberk! If anyone is looking for professional and quality service please check out BMW of Fairfax. I am totally in love with my new Mx5!

Excellent specialists! Excellent service! Great deals! The best place to find and buy a car of your dream!👍

I met with my service advisor Elena Tanase and was pleasantly impressed with her clear attention to detail, through technical knowledge about parts, warranty, service maintenance milestones and exceptional communication skills. Elena demonstrated remarkable client interaction skills from the moment I met with her related to an important service request for my BMW 3 series. The entire experience was extremely well coordinated and seamlessly managed by Elena. BMW of Fairfax is indeed lucky to have a valuable asset part of their team.

Excellent client engagement and service orientation

I’m so glad I went to BMW of Fairfax and purchased my car from there. Mr. Neils answered all questions I have and respected my limited time. Mr. Feroz in the finance is a great person to work with. He made sure I’m doing the right choices by giving me the possible scenarios. Huge thanks to both and to the BMW Fairfax family!

Sean Vojtecky and the team was super responsive, professional, and got my X5 back on the road in a snap. The work was well done and we’re super happy with the results. We were treated with a very high level of respect. I truly appreciate the Uber credit as a really great way to get home. I highly recommend DJ. He’s an avid BMW enthusiast and understands the cars and he has a lot experience from working on BMWs himself. He’s the absolute best Service Writer I’ve ever worked with in my 35 years of owning BMWs and other performance cars.

Arben Vila gave very helpful advice on picking my first BMW.

Excellent experience with sales consultant Alex. He is very knowledgeable and proactive. Kept me informed throughout the order process. Even got me my desired car earlier than expected.

Mr Thomas cavey best sale person, great human being thank you so mUCH , MIRIAM thank you too you and thomas are the best thank you BMW OF FAIRFAX need more people’s like you guys.

Good experience working with Paul Blakeman as always. He was very patient while I decided on the vehicle I wanted and worked through the pricing.

Jaafar has been great to us! He was so patient with us through the process and knowledgeable. He made the sale transaction very easy for us! Great customer service, and great attitude

James Duerbeck is a decent dealer. The whole test-drive experience on 430i is amazing, I have tried others, like Audi A5, Lexus ES, etc. BMW is the best one for driving. And thank James Duerbeck, your patient and great service.

Great experience purchasing a 2022 BMW X5. My sales associate Tom was excellent and got us exactly what we wanted. I highly recommend BMW of Fairfax!!

I purchased a 2 series in BMW of Fairfax. I am so grateful for the executive and staffs, they provided outstanding customer services, and they are very knowledgeable, professional, helpful, caring, and kind ? especial Petr, Nick, SAI, James and more! I had one of the best purchasing experiences in the world! I would highly recommend the BMW of Fairfax!

I had the pleasure with working with James Duerbeck. He was great throughout everything. He listened to what I wanted in a car and helped pick one out while answering all my questions.

We stopped by at the BMW of Fairfax last week after one of our cars had been totaled . We had been customers there several years ago but it had been quite a while and prior to visiting this dealership, we had looked at other cars and dealerships and were rather disappointed with our search . Our entire experience at BMW Fairfax was excellent and it made such a difference. James Duerbeck helped us in choosing the car we wanted , he was patient, polite , extremely knowledgeable and helpful . He also spent time going through the car’s features and Apps making sure we understood it all. James made the entire car buying process such a pleasant experience for us and we see how much of an asset he must be to the dealership. I also want to extend a shout out to Eprahim, the Business manager for going through the financial part of the car purchase with us. When we left the dealership ( happy) with our new car it was past the closing time but we never felt rushed throughout the process at all. We have now become lifetime customers at the BMW of Fairfax.

Sam was great and made my buying experience wonderful! I LOVE my new X5. Thank you Sam!

I recently bought a used 330i from BMW of Fairfax. I was immediately greeted by Sam while I was walking through their lot and asked how he could assist. I told him that I was interested in a used 3 Series or 4 Series for purchase in the next few weeks. He walked me into his desk and proceeded to walk me through all of the inventory onsite. I was pleasantly surprised that he was able to find me a used 330i with xDrive, the features I wanted, and at a great price considering the current inflationary used car market. I took the car for a test drive and it was in fantastic condition for a 3 year old. It had premium features and Sam walked me through the highlights of the features. Sam and the sales manager, Ferris N., were willing to negotiate some off the price and gave me great deals on a loan through BMW Finance, a maintenance program and extended warranty on top of the year and a half warranty I was getting with the purchase. In addition, they offered to fix a few minor scratches on the bumper and body at no cost. I felt that Sam and Ferris heard my desired features on a used car and worked with me to find a car that fit at a good price. I will definitely have my car serviced at BMW of Fairfax and will go to them for any future purchase of a new or used BMW.

Everyone at the dealership was attentive and provided me with the information I needed to make my purchase. Thomas provided me with excellent sales service. I was not pressured into buying anything I did not need. I will return for future purchases.

I purchased a 2 series in BMW of Fairfax. I am so grateful for the executive and staffs, they provided outstanding customer services, and they are very knowledgeable, professional, helpful, caring, and kind – especial Petr, Nick, SAI, James and more! I had one of the best purchasing experiences in the world! I would highly recommend the BMW of Fairfax!

I was taken care of by a very nice gentlemen who was very professional and knowledgeable. I would recommend him to anyone looking for a car. He surpassed all expectations and delivered on every promise.

Thomas Cavey (New Car Sales), Danika Edwards (Service), and Ferris (Used Car Finance) is very helpful and attentive to the needs of the customer. We ALWAYS is treated with care.

Paul was great! We had great communication from day 1. He made the buying process as stress free as possible. Would definitely recommend!

Best place to buy, lease or service of all bmw locations around

I have been working with BMW Fairfax for the last roughly 8 years and with Alex Yakovlev for about 4 of them. There is a reason I keep going back to Alex and BMW Fairfax. I recently was fortunate enough to order and take delivery of a new vehicle. The entire process was smooth and made me feel valued as a customer. Alex was patient and worked with me to evaluate all options for a few weeks, prior to making the final decision to order. Alex was always available and easy to communicate with. He continued to stay engaged in all stages of the process and always felt that he was advocating for me as a customer to get exactly what I was looking for! Overall, it was an exceptional experience and will continue to work with Alex and BMW Fairfax in the future.

Alex and Ferris were both complete professionals!! No pressure, took great care of me, accommodated me (i was from out of state purchasing a vehicle). I would highly recommend working with them!!

It great experience doing business with Mr. Ribeiro. He was courteous, helpful and friendly. I would recommend Fairfax BMW to all my friends with employees such as Mr. Ribeiro. He went over the call of duty and drove the rental car with to my home.

We had a great experience leasing a BMW 330e from Jordan @ BMW Of Fairfax. Highly recommend working with him if you are in the market to either lease or buy. He was patient and answered all our questions. Never pressured us into anything. Even when we started looking at specific options, he gave us his thoughts if it was worth including or not. This alone brought down the cost a bit. In addition, he was timely in responding via email and stayed in touch the whole time the vehicle was in production. At the end of the day, the car we built looks great and we had a wonderful experience throughout the process.

I?ve been involved with BMW Fairfax for over a decade, purchasing, trading, leasing cars. Always great customer service and satisfaction.

Good service, willing to work with you and be patient.

Excellent service from the Customer Service and a special mention to Karim Salhi, Client Advisor, who walked me through the various options offered to me in full objectivity. Cordial and efficient service. A customer experience as far as I am concerned. O.Langrand, Reston, VA

Fantastic service and a great buying experience, short and no hassle!!!

It was a great experience overall ! Thomas helped us from the time we got in till the time we left home with the car! Smooth process

Excellent service. Service was quick and great! Highly recommend!

At BMW Fairfax the first visit was not much pleasurable. However, sale person Karim was courteous and very detailed oriented person. He made us to come back again and we made the purchase of our first BMW 5 series. Most of the credit goes to Karim (Sales), Feroz (Finance) and David (Sales Manager) with their committed and dedicated help, assistance and professionalism. Will recommend for your next BMW as they have one of the biggest fleet of BMW I have seen in DMV.

Staff and GM were excellent. Car leasing was efficient and hassle-free. Bought my car after the lease, still happy with service and sales here.

Great dealership and awesome sales associate (Asad)

The customer service was amazing. I ordered a new car in April and received it in July. They were always very helpful and friendly answering any of the questions that I had prior to delivery. Each person I spoke with was very knowledgeable in their specific duties as far as financing, parts, service, and sales. They made each step of the buying process easy and enjoyable. I look forward to my next purchase from this dealership. Special thanks to: Asad Khan - Sales John Hayes - Sales Manager Jaafar Soulimani- Finance Manager

Professional sales person Alex Iakovlev made quick and efficient work of my issues and questions! Car arrived as dealership promised! Very happy with Vehicle, bmw of Fairfax , and dealer

Was greeted by Mr. Erick who was very polite upon my family and i entering. I told him the vehicle we were interested in and within 5 mins he brought it around the back due to the rain for us to look at. After looking took it on a test drive and immediately feeling in love! Once the numbers looked right with the vehicle we were trading in, Mr. Erick handed us over to the Finance Manager Mr. Feroz. I’m long winded and trying to keep it short. Mr. Feroz might be the best financially car dealership manager i’ve ever encountered. His knowledge and advice was very appreciated. In ending i greatly appreciate the warm welcome that my family and i received from Mr. Erick, Mr. Feroz and the BMW ofFairfax. We will surely be back once we are in the market for another BMW. The customer service here is like none other! Thank you!

My experience was excellent. Neils from BMW Fairfax worked around my busy schedule. He kept me informed about my order and the entire process. I currently live overseas, and Neils took care of a lot of items on my behalf! The entire staff was extremely welcoming. On the day I came to pick up my vehicle, they allowed me to bring in my dog! They made the buying process super easy and their customer service was top notch!

Exceeded all expectations. I've been a long time customer. Always exceptional service and quality.

I got an excellent deal on my vehicle and the customer service was top notch. I’d definitely buy from them again. Thank you!

The customer service was amazing. I ordered a new car in April and received it in July. They were always very helpful and friendly answering any of the questions that I had prior to delivery. Each person I spoke with was very knowledgeable in their specific duties as far as financing, parts, service, and sales. They made each step of the buying process easy and enjoyable. I look forward to my next purchase from this dealership. Special thanks to: Asad Khan - Sales John Hayes - Sales Manager Jaafar Soulimani- Finance Manager

Alex made the car buying experience here great. He was helpful through out the entire process of car ordering/buying process. We have bought cars in the past with him and will continue to. I would highly recommend him. Thank you Alex.

Eric Bautista was extremely friendly and helpful- just great to work with. We are super happy with our purchase.

Alex Yakovlev, at BMW of Fairfax was an exceptional sales advisor. His responsiveness, pleasantness, and patience was equal to no other that I have ever experienced in customer service. He does everything he can to make the car experience easy and not stressful. His knowledge of the cars and specifically the technology is exceptional. He was very attentive and went above and beyond for me and my family. He patiently and clearly answered all of our questions, took extra time to set up our new cars the way we wanted them, and helped us throughout the entire process. BMW of Fairfax always has a pleasant and friendly atmosphere. My family and I are dedicated loyal customers because we know that we will always be taken care of there!

My sale representative James O?Brian was top-notch. No pressure sale, very informative and willingness to accommodate. The BMW of Fairfax was a pleasant atmosphere and made the purchase of my new bimmer enjoyable. I knew what I wanted with respect to options and I was glad there were no hidden fees.

Paul at BMW of Fairfax took very good care of me. Showed me the new 2022 330i and answered all my questions. Will defiantly recommend Paul to all family and friends in the DMV area looking for a BMW. Also the customer service at BMW of Fairfax was excellent. Never kept me waiting and answered all my questions.

Super friendly and helpful staff made the experience as easy as possible

My salesman Jude was awesome!!! He walked me all the way through the process making it the best experience ever!

Awesome Teamwork by Saleman and GM, we had a great overall experience!

I had the most amazing experience! Saleem was very welcoming and kept me informed during the entire process. The finance manager was wonderful and went through all of the paperwork in great detail. I would definitely recommend this dealership because the staff are amazing and helped to alleviate the stress in the buying process.

Great experience. I went to two other dealers who were only interesting in pushing a car that didn't match my desires. From the moment I walked in the door Petr Mastney was completely focused on helping me realize my dream car. It required a lot of time and effort on his part to navigate the BMW Individual Manufaktur program, but he succeeded in helping me get a beautiful Red M550ix with full Caramel Merino interior and a custom engraved dash. I am very thankful for his patience and assistance.

I purchased a Certified pre-owned 540i with the new car smell that looks and performs like a new car and the salesman Mr. James O?Brien and the Financial Manger provided exceptional customer service.

Great purchasing experience with my Sales Representative Alexander Yakovlev and the Finance Manager Jaafar Soulimani. Both were knowledgeable, helpful, efficient, and made the process effortless. Alex guided me through the build process and picked me up from the Service Center. Jaafar explained all the financing details.

The experience was great! They are very professional, thorough and great customer service!

Buying a car from BMW of Fairfax was awesome! Erick B. was attentive, knowledgeable and readily available by email and texting. Working with Erick, the process was hassle free and done within 90 minutes.

Nana ..as well as.. the entire finance and customer service team was simply amazing! I arrived within only 1 minute before closing time! Nana showed me the car of my choice.. and i was ready to make my purchase after a quick test drive! The finance team was professional/ fast and amazing! The entire team including my initial call with Michelle was A+! This was the best car buying experience that I’ve ever had with a dealership! You all were super friendly and made my car buying experience unforgettable! Thank u so much for being such a patient/ thoughtful/ caring & compassionate team of individuals! I love my 2017 MDX btw! :-) *Natalie Meredith*

Wonderful experience. I purchased a 2019 Acura RDX. Karim provided excellent customer service. He was transparent, patient, and very knowledgeable about the car buying process. He didn't try to oversell me or push unnecessary packages. I highly recommend BMW of Fairfax when considering your next car purchase (new or pre-owned).

Thomas Cavey and his manager were amazing. Knowledgeable, patient and sincere.

Excellent service from Alex and Zen! Thanks guys! They purchase process was smooth. One of my best vehicle purchase experience.

Just picked up my new X6. The entire purchasing process was exceptionally professional. Petr Mastny is the BEST OF THE BEST! He?s courteous, competent, and the model of proficiency. I have worked with Petr for several years. He NEVER disappoints. I am so impressed with my new. automobile. its stunning; a REAL head turner. It is a real example of the BMW motto?THE ULTIMATE DRIVING MACHINE!! I am so VERY pleased. Our new X6 over delivers on pleasure. It is a joy!!?

Erick of BMW Fairfax helped me purchase my latest BMW and was very nice, friendly, honest, efficient, and helpful. Then I was able to work with Feroz to finalize the paperwork. And he was just as friendly and helpful. They were both great to work with and I would highly recommend contacting Erick if you're looking for a BMW.

I worked with Sam Hawa. He was great! I wasn’t able to get in to see the car due to a vacation. Sam put the car on hold for me and was very accommodating. The truck was waiting for me when I got there and he met me as I was walking in with the keys. The entire process, including the financing was excellent. Easily the best car buying experience I’ve had in 20+ years of buying cars!

Great experience. Friendly people

helpful team, they do the effort to understand your needs and offer you the best suitable car

BMW of Fairfax is hands down the best dealership around. I went there this past weekend to look at a used Explorer. I was met by Erick Bautista. He provided the best customer service and made the purchase of the Explorer a stress free experience. If you need a car ask for Erick Bautista. Everyone else that I dealt with were friendly and accommodating. Check them out for your next car buying experience! I can guarantee you won’t be disappointed!!

James O’Brien-Sales and Ferris-Finance, were absolutely awesome! My wife and I drove up from Richmond at 445pm and got there about 615pm. They were both proficient with everything and got me in and out, within an hour. In addition, Ferris suggested I take my Queen out to eat, which was a great idea too, that way we could buy some time from facing that 95 South bound traffic back home. We had a fabulous meal at Ted’s Bulletin in “The District” up a few blocks up. Many thanks, Ferris! In closing, BMW of Fairfax treated me good and I hope to buy another vehicle in the future from this dealer. Don’t settle…Go see them now!

Neils is the best! BMW of Fairfax was so helpful, kind, and honest. Timely delivery and top notch service!

puntual y eficaz en la atención al cliente

Alex was phenomenal. Smooth, easy process. Started at other dealerships in the area and had disappointing experiences. Ended up building my new x5 and I love it.

Salesperson and Finance reps were very professional.

BMW of Fairfax set the bar across the board for a superb customer experience. From the moment I visited the dealership for a test drive, James O’Brien was honest, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! I would highly recommend to visit them if you are interested to purchase a BMW!

My buying experience was an amazing bone, all thanks to Neils! He truly made the buy experience the best I have had. He listens and cares to deliver the best!

I met with Adam on Saturday morning. He was very attentive and took care of me very well!

Alex Zelkin & Zen were great to work with! They helped make the process easy & as quick as possible. They were helpful & very kind to our two little ones that we brought with us during the car buying process! They didn’t play games & Zen was very informative & answered all of our questions in relation to maintenance & add on service packages. Would absolutely use this dealership again!

Great customer service! Eric Bautista was very helpful and knowledgeable, made the experience very pleasant. Overall a very smooth process and would buy again from them.

Buying a BMW for Erick at BMW of Fairfax was a great experience. No gimmicks, no bull. This is my second purchase from BMW of Fairfax and I already know my next car will be from them!

Just bought a new car and the process could not be easier. Petr is an outstanding salesman. There?s no on better.

Granted we have friends in this dealership, but this was the smoothest, most pleasant experience I have ever had buying a car. I don't like any shopping and I particularly don't like car shopping and being stuck at a dealership for 3 hours (the amount of time it appears to take to actually buy the car even when everything has been worked out). The car is lovely and I'm told to come back anytime I need more tutorials on the options in this car. The employees were very understanding that it was evening and I was tired and didn't want to spend an exhaustive time trying to learn the function of every button and switch. I definitely recommend this dealership!

The sales person Nanna was excellent and tried to meet our needs. He was professional courteous and well informed. He went above and beyond and drove our car home to us as we were unable to take immediate delivery. The finance person was also very efficient. My only problem was the wait that I had to do the paperwork. They should have a back office that manages this immediately. We knew the cat we wanted and had decided within 5 minutes. We proceeded to wait idly for 1:30 minutes as the financial person was with another customer. Other than that we were pleased by BMW.

I spent 6 weeks visiting dealers and test driving, coming home disappointed because of market adjustments from this chip shortage. I was 20 minutes away to a dealer who approved my application to tell me they sold the car because this person was already here. Alex worked with me, understanding my needs, respected my expectations and delivered. Thank you BMW of Fairfax! Thanks Alex!

Sam, salesperson and Zen, Finance department, are exceptional. From the moment I walked into the door until I left I was treated with exceptional customer service. All my questions were answered and explained and there were absolutely no pressure tactics. They were creative in the financing and offered great incentives. I absolutely refer not only this dealership but my salesperson Sam as well. He was GREAT!

The buying experience here is fantastic- the dealership is beautiful and clean. But that's not the best part- what make it stand out is the PEOPLE. Friendly reception, knowledgeable team members and everyone is helpful. Eric sold us our x4 and M850ix Grand Coupe and he has been outstanding to work with! He's all about building us the car that WE want, not what HE wants to sell. We live less than 5 miles from another BMW dealership in Loudoun County, but their lack of good customer service and repeated failures to deliver quality service are why we will drive all the way to Fairfax for a buying experience worthy of the ultimate driving machine! We have intention of buying our BMWs anywhere else- cheers to Fairfax and Eric for take five star care of us!

Had an amazing experience throughout the process and was pleasantly surprised at the extremely quick process. I highly recommend the individual who assisted me, James Duerbeck.

Awesome customer service!

We just purchased an automobile (BMW X3) from BMW of Fairfax. Our Client Advisor was Alexander Yakovlev - Best experience in all the times we’ve purchased a new car. He was never pushy, extremely knowledgeable, answered all our questions thoroughly, we never felt rushed, and he took lots of time to orient us to our new vehicle. I would HIGHLY recommend Alexander Yakovlev of BMW of Fairfax if you are looking to buy a car.

Thank you Alex for an excellent car buying experience! You were knowledgeable & beyond patient answering all our questions. It was so good we purchased 2 new vehicles within one week! Thank you again - we’re both enjoying our new rides!!

Everyone was very friendly and helpful. Special thanks to Mike Navidi for his patience and kindness. He went above and beyond and helped us pick out our perfect car!

Truly the most wonderful car buying experience we have ever had! Karim was absolutely wonderful, knowledgeable and made the experience truly what it was! He was straight forward kind and had our best intentions in mind. From the initial drive to the signing of the paperwork it was truly an easy and enjoyable experience. Will definitely purchase another vehicle from him in the future Just because of his hospitality. Thank you so much Karim and Ferris Naderpoor for the wonderful experience you are both truly amazing!

Friendly and cordial behavior and quick and clean services.

I want to thank Luis Argueta who truly goes above and beyond. He is truly a life saver. I didn't think my bmw would ever be driveable I was losing hope. If you are looking for someone who knows all about fixing BMW's look no further. He is truly incredible and went out of his way to fix my car. He fixed my car in a few hours and I was back on the road. Thanks again I am glad I finally found someone I can trust. Thank you so much Luis.

Petr made the car buying experience easy. He was very informed not only about BMWs but the other cars I was considering. It made having a conversation about which car was best for me easy. Petr seemed genuinely more interested in what I was looking for in a new car instead of just making a sale.

Can’t say enough good things about BMW of Fairfax. Everyone works tirelessly at their highest level, and always responds to a customer needs, “very professional”. David my representative is the best, and has always made me feel welcomed. Lastly, I have never had any problems or attitude from BMW of Fairfax compared to Alexandria. Great experience, and our car feels new again.

Frankie Johnson did an awesome job taking care of me and my car. She provided great communication and my car was ready early. You can tell she is passionate about the BMW brand.

Repairs attentive to doing it right the first time! Stellar personal attention and care for customers. Elena and Dale are quite a team doing repairs on BMWs.

Service rep Frankie Johnson was amazing with my cars evaluation and maintenance.

My repair was due to design flaw and Fairfax covered the cost which was much appreciated.

When it comes to the BMW Service Advisors, there’s good, better, and best. Then there’s excellent . . . which is Frankie Johnson! She takes such a personal approach with both myself and my 21-year-old car. Professional. Courteous. Hands-on and keeps me status informed. And she personally ensures that the work is done correctly and timely. German car-owning friends ask me why I take my car to a more expensive dealership for service. I tell them two reasons: 1) you get what you pay for; and 2) I have Frankie Johnson as a Service Advisor.

We decided to upsize to a larger vehicle after having a baby, and Erick Bautista went above and beyond to help us select and test a vehicle and make the buying process as streamlined and easy as possible. Can’t thank him and the team enough for their help in getting this deal done so efficiently!

A 2 hour drive for a proper car buying experience. The team at BMW of Fairfax gets a 10 star rating in my book! 🤩 Nana our sales advisor was extremely patient during the entire process. We probably spent 3 hours just asking questions and inspecting the vehicle and not once did he break his smile or become frustrated with my family. 😁 ✅ We asked him to print out all service records and he did it. ✅ If he didn't know the answer to one of our questions he went and found someone who did. ✅ He printed out every single service record on the vehicle and went through it with us line by line until we were satisfied. ✅ Not once did he or his team pressure us and gave us ample time to have private discussions when needed. ✅ Most importantly something that I think is very rare at dealerships now a days he never pre-judged us or assumed anything because of age, looks, race, etc. If you're looking for a BMW and want quality, respect and integrity from the people selling you one. Go see these guys today! 👊🏽

Love My Vehicle and Feroz is the Man , A Special Thank you to Him and Qais ..

Simple oil change. Made sure everything was right and even reminded my fool self on the best ac settings.

They were very friendly, attentive and thorough in their handling of my BMW. Elena was quite knowledgeable and explained my options completely. I will gladly come back for me next service.

Lovely cool day waiting for an engine light fix. Colin we’ll entertained by all the activity.

My technician - Danika Edwards was on top of my repairs from the very beginning. She was helpful getting the information and process started. She kept me informed regarding options and the eventual progress of the repairs. The customer service representative - Melanie Wendo - was also very helpful in initiating my UBER app. The service was great and the people were even better. It was an overall great experience.

Best service I got, Dena Van has the knowledge and professionalism that makes this dealer my number one option. Thanks Dena Van

I Gad a slow leak in my tire so I contacted Franky who set me up to set it checked out. It turned out to be a nail in the tire which was quickly repaired. I was provided a Uber voucher so that I could go to my app., While it worked easily leaving the dealership it refused the voucher for the return trip.

Once Alex Iakovlev got on board, the buying experience was exceptional. In fact, I can truthfully say one of the best I have ever had. It's nice to meet a salesman who knows his stuff. Alex answered my questions prior to me even forming them. A very thorough and competent employee of whom management at Fairfax BMW should be proud!

My Experience with Mr McNeil was great as always. He took great car of my car needs, very professional

I could not be more pleased with my recent purchase experience with BMW of Fairfax. Every aspect of from initial meeting, test drive, order to delivery was extremely professional and painless. My salesman, Eric Bautista, knows his BMWs and knows how to treat a customer. His communication throughout the entire process was exactly what you would expect from a top-notch establishment like BMW fo Fairfax. He was an absolute pleasure to work with and highly recommend him if you are in the market for a BMW. I was floored by the beauty of my car - 2022 M850iX Grand Coupe, Frozen Bluestone Metallic exterior, Red/Black interior - when I laid eyes on it, and was equally impressed by the VIP delivery treatment from Eric and the rest of the staff.

Dropped vehicle to get something fixed, the Service Advisor, Shea Lueder and team identified the problem promptly and the provided the necessary assistance required to get the vehicle done in a timely manner. Excellent customer service and professionalism! Thanks!!

The professionalism as well as great customer service that was provided to me for making my first purchase from BMW exceeded my expectations. Karim and James are both very informative and kind and made this process as easy as 1,2,3! If you are looking for a car, coming to BMW of Fairfax should be the first and only place to buy your car from.

It was not bad. I was not expecting to pay what I had to pay. But, I guess that is the cost you pay if you want to maintain your car.

Quick and smooth purchase experience. I worked with Alan Khani in the CPO department. Alan and the entire team were patient with my questions, requests for extra test drive time, phone calls, etc. This is my second purchase at BMW of Fairfax and I highly recommend them!

Purchase process was a pleasant experience. Sales associate was very professional and didn?t waste my time. Highly recommend purchasing vehicle at BMW of Fairfax.

Excellent service provided each visit

The purchase process at BMW of Fairfax was hassle free and just an overall great experience. Alex Zelkin and the whole team at Fairfax BMW treated me like family! I highly recommend that you check them out first, when looking to buy a new or used vehicle. Thank you!

Outstanding experience with BMW Fairfax. The car was as-advertised with a price that was below market. My trade was appraised fairly and financing was a snap. Nothing but kudos for the sales staff.

One of the most difficult things for a business to do is to deliver consistency to the consumer. BMW of Fairfax once again has displayed their ability to do just that. They identified the appropriate vehicle for me, which fit my situation perfectly. The entire process from pricing to delivery was exceptionally smooth. And I’ve been doing this with them for over a decade! If you want to be respected as a consumer, it’s BMW of Fairfax.

We recently purchased a BMW 530i with Alexander Yakovlev at BMW of Fairfax and it was a fantastic experience from beginning to end. Given the shortage of inventory that most dealers are experiencing, Alex custom-ordered the exact car we wanted and kept us informed every step of the way as it was scheduled for assembly, shipped from Germany and arrived in Baltimore. we got it two weeks sooner than we expected on top of everything else. Really happy with the car, with Alexander and the whole experience!

Convenient and work is always excellent

Eric was thorough and transparent He answered all my questions and I was able close the deal on my bmw.

They were very efficient and made the process streamlines; and by using this cars as loaners, they were about to lower the pricing by almost $10,000 from MSRP with 4,338 miles on it. That worked for me!

Excellent car buying experience! Alex was very helpful, patient, and knowledgeable. This was my second purchase at BMW of Fairfax, and it will not be my last. Many thanks to the Fairfax team.

The car was used as a loaner vehcle and had 4,338 miles on it but was also close to $10,000 off of the MSRP price. They had it detailed and ready to go when I got up there on Saturday. They were very efficient and respectful of my time. It was an easy buying experience.

I have used this dealership since 2003 and have purchased 4 cars and have never been disappointed

Fast and friendly service!

I am and will remain a lifelong fan and client of BMW of Fairfax! My cracked windshield repair was ordered, scheduled, repaired and returned in less than 3 days! Robert L and the rest of the staff are top notch!

Nana and the rest of the team here were extremely helpful. This was the first car I bought from a dealership and they made it a seamless process. They were patient, answered all my questions and hooked me up with great pricing. Will definitely be doing business with these guys again soon

I?ve been to several service centers but BMW of Fairfax, particularly Frankie Johnson - my advisor is by far hands down the best. She took her time explaining all the service details and offered solutions keeping my interests in mind. Thank you Frankie!!

Outstanding knowledge of the product .

Alex was excellent Sales person and I highly recommend him.

From start to finish my experience with Alex was exceptional! He is knowledgeable, professional and a pleasure to work with! The process was stress free and fun.

Excellent experience. Asad did a fine job. I recommend him wholeheartedly.

David McNeil is very professional and always takes great care of my needs. Thanks

My sales person was very knowledgeable and great.He was very patience and respectful.

James Duerbeck is very courteous and knowledgable. This was best experience in buying new car.

David and Robert are the best. They are professional, knowledgeable and customer service oriented. I travel 700 miles roundtrip to have my car serviced here.

Seamless delivery and knowledgeable staff. From the front desk, to my sales rep, to finalizing with financing, I couldn't have had a more seamless and efficient experience. This was especially impressive given the current situation with COVID. I would highly recommend BMW Fairfax.

Neals Rebeiro, my salesman, was extremely helpful from the beginning to the end and we particularly appreciate the 2 hour or so demonstration on how to use all the tech. Finance department was a breeze. Got a good price too.

I recently visited this location and the customer service I received was impeccable. The representative that assisted me Derrick C was amazing. He is my sole reason for the 5 star rating. He was knowledgeable, friendly and thorough. Great job Derrick Chambliss! I am very appreciative of the assistance you provided me with and they did a great job servicing my vehicle.

Excellent dealership. Professionals dedicated to customer services at the highest quality. Mr Alex Yakovlev was our sales person and enjoyed his handling amd patience with us. I recommend beside the fact that the vehicle is unique and fantastic. Congratulations to the folks of BMW of Fairfax !!!!!

Alex Zelkin is by far the best car salesman I have ever worked with. I will always buy from BMW of Fairfax and I will only refer family and friends to Alex and BMW of Fairfax.

Alex Zelkin is the best salesman. I truly appreciate hi professionalism and knowledge making the car buying process so easy. Thank you for helping me get into the vehicle I wanted. I will only buy and refer to Alex and BMW of Fairfax.

I took my B!W X3 in for service and inspection yesterday. The service people were very courteous and competent. I waited for my car in the service lounge where I was very comfortable. The car was done in the time frame they said it would be. In at 9:15 am and out at 11:15 am. Great service.

Excellent experience. Very clear and helpful.

Excellent service especially with Walid Big help he explained everything He have the best customer service ever

THIS REPAIR WAS TOP NOTCH IN ALL RESPECTS XXXXXXXX

Mark Stout is a great guy! Amazing experience at this location. Great service, polite staff, clean waiting room....

Another easy and efficient buying experience with Driton Sadiku! Thanks 😊

Excellent service at this dealership. Overall great experience

Karim was an awesome salesman and very professional. I appreciated his efforts in helping me find the car I wanted.

As always, BMW of Fairfax impresses...Service is top notch and excellent customer service. Kuddos to Shea Lueder for ensuring quality work.

My experience at the BMW Fairfax is and always been great.mostly do the service and attention of the Service advisor Dena Van.

Excellent service provided by Miss Frankie Johnson.

Great service representative. Not easy access into service area from Lee Highway. No fault to BMC . Service road intersection was blocked by neighboring business . Went in for oil change. Got a nail bolt in tire when exiting service road . Had to return for a new tire . Again no fault to BMW . Just a bad location to have a service department. Next time I will try BMW of Alexandria.

I went to BMW of Fairfax, solely to LOOK at a vehicle of interest, and little did I know I would be driving away from there in the vehicle of my dreams!! There was no long drawn out wait, no being passed around from office to office, and my salesman, Alex Zelkin was the absolute best!! There was no pressure, he allowed me to go as fast or slow as it took, I couldn’t have asked for a better car buying experience 😁😁 I am beyond happy with my vehicle purchase, I really am, thank you, Alex!!! And I surely can NOT leave out the professionalism and hospitality from the finance manager, Feroz...you couldn’t ask or get a better team!!

Exceptional service and kept up on all repairs as they were needed.

I went to BMW of Fairfax, solely to LOOK at a vehicle of interest, and little did I know I would be driving away from there in the vehicle of my dreams!! There was no long drawn out wait, no being passed around from office to office, and my salesman, Alex Zelkin was the absolute best!! There was no pressure, he allowed me to go as fast or slow as it took, I couldn’t have asked for a better car buying experience 😁😁 I am beyond happy with my vehicle purchase, I really am, thank you, Alex!!! And I surely can NOT leave out the professionalism and hospitality from the finance manager, Feroz...you couldn’t ask or get a better team!!

An all around great experience. The price of the car the customer service just everything about the dealership was top notch.

Great service- from great people, the latter is the most important. It starts with Conrad Molinosky, and with his direction and leadership thru example...Jessica V. Customer service rep. Is very helpful and simply awesome. Fairfax BMW SERVICE is these people...thanks for your SERVICE.

Ms. Dena Van from the BMW Fairfax service department was great in dealing with a number of services I needed. The biggest problem I had to deal with was getting two of my tires replaced thru the CNA National tire program. I had to have the tires replaced with temporary ones (no-run flats). These tires were damaged on the road and in another state so I could not bring them in to be verified. Ms. Van called in my behalf and was able to get them replaced at no charge to me under the CNA program I paid for. I am very appreciated of her taking care of this.

Went in for oil change and inspection. While the oil change was more than a Jiffy Lube, they gave me a great car wash inside and outside, and pointed out some major repairs I?ll need in the future, which helps me plan on how long to keep the car.

Very nice and informative salespeople, help you take the time to make sure you get what you’re truly looking for. Respond quickly to messages and are extremely helpful.

I had efficient and great service at BMW of Fairfax.

I drive 60 miles to get a car from them. Dennis is wonderful. He does everything to give you what you are looking for.

We did our research on dealers that we would like to purchase from and decided on Fairfax. They did not disappoint. We stopped by one Saturday and test drove a used X3 and later decided on a new car. We got a great deal (thanks Erick) on the exact car we were looking for. Ours was a special order which came in on time and built to specification. Overall a great experience - the one we were hoping for.

Good experience. Spoke to service manager who responded to my questions and concerns. Pleasant service representative.

Excellent service, this is a lot of effort to say excellent service

Erick was excellent and made the sales process not feel like one. All dealerships would be lucky to have a guy like him.

Mark Stout is my Service Representative at BMW Fairfax Service Center. Mark has been my Service Rep since 2015 and he has always been very professional and very detailed. He always ensured my car gets the maintenance and repair services needed. I trust him.

Great overall service. Dropped my car off for maintenance and check up. The folks were kind and courteous and very helpful.

Super Easy - Digital notification and appointment setting. Nice facilities. Cleaned car after service.

Friendly, knowledgeable and just nice people

Excellent customer service by Mark, turn around of service was excellent as well.

Amazing professional service with super customer courtesy! Mark, our Fairfax VA BMW service rep was extremely helpful, explaining everything and working with our busy schedule. We?ve been relying on Mark and his team for years, always pleased with their support.

This is our second car we have purchased at BMW Fairfax Certified Pre-Owned, and the buying experience so far could not have been better!

Oil service, radiator fluid flush, and routine scheduled maintenance.

Great experience purchasing my new car at BMW of Fairfax - special thanks to Alex Iakovlev from Sales! He’s been awesome helping me with every step on the way to my new car and still checking in regularly after I brought my car home. Thanks!!!

Would recommend asking for Karim Salhi, super great guy and very knowledgeable. He was able to make the entire experience easy with no pressures.

BMW Fairfax was great to work with! Alex, my client advisor was patient, knowledgeable, and professional. He made the entire buying process smooth and I'm very happy with my X5! Also manager Mike, addressed a few concerns and made sure that everything was fixed in a professional, high-quality manner. 5 stars!

Everything was good at this dealership, sales rep Michael and finance manager Feroz! Great service!

Ian is the man! He always provides the best service and is super friendly. I won’t take my car anywhere else. Thanks again!

Had my 335i serviced. I always ask for Seay who is the best service advisor at Fairfax BMW. He is very knowledgeable and gets to the point about the service required and the cost. It is a pleasure to take my car in for service when the customer can deal with Seay.

Always an excellent experience...

Great service friendly staff. I just completed a visit to Fairfax Bmw. I was greeted by friendly staff that made me feel comfortable. They did not make me wait long in a clean environment.Mark Stout was fabulous as usual.

I knew it?d be tight, but service advisor, Shea Lueder, came through as promised. Dropped off wife?s X1 at 7:00; swapped it out for my X3M at 11:30 and picked it up at 4:30. All required services performed to spec and both cars returned clean as new. Thanks, Shea and BMW of Fairfax!

Great all around- customer service, professional team.

We have just experienced A+ service once again with our third BMW purchase from BMW of Fairfax!! Thank You Karim & Ferris!!

Great service, short wait time, replaced tire and perform inspection in less than an hour

The dealership took a short notice service request with no issue and took great care of my BMW.

I purchased a CPO '18 540i xDrive and the experience was the best that I have had in a very long time. Karim was a very friendly and attentive client representative. I wholeheartedly recommend them for your Automobile needs. Joe Poole

This was my first time having a service done here... but things went seamlessly!!!! So much better than my previous dealership!

Maryam and Mike were professional in their handling of my sons car purchase and they made the experience easy. I cannot say enough good things about them and our dealership experience with them, Thomas and Jaafar.

Dealership is A1. Provided a loaner and delivered car on time. Excellent customer service.

I ant to take the time to recognize Zen (Finance)and Dennis Tablagan (sales) on the incredible service they offered when me and my wife were looking for a certified BMW. I was thoroughly impressed. I for the most part do not fill in surveys but on this occasion it warranted it. BMW of Fairfax is the place to go to get either a new or used BWM. You will not regret it! Efrain and Mounia Nieves

My BMW 335i was in a reck right before Christmas. I dropped my car to BMW of Fairfax Bodyshop. Not only they did an excellent job with the work, they worked with the insurance to get the approval for the additional parts required. StateFarm wanted them to use used parts, BMW was able to convince them of the risk using old/used parts, and get the insurance to approve the new parts. I always feel confident that BMW of Fairfax bodyshop will do a job right for the best interest of the customers.

Friendly Service advisers.

Best customer service from Derrick Chambliss.

Very professional & helpful.

From my salesman Jude (2nd car purchased from him, he is the best) to the finance manager Feroz, this is a team that has your satisfaction as their only priority. I am certain there are others behind the scenes that assisted my experience that I can't thank, but the process was seamless. To all involved, you have my thanks.

From my salesman Jude (2nd car purchased from him, he is the best) to the finance manager Feroz, this is a team that has your satisfaction as their only priority. I am certain there are others behind the scenes that assisted my experience that I can't thank, but the process was seamless. To all involved, you have my thanks.

Staff was Friendly and Helpful.

Service advisor provided an excellent assessment for service needed.

Brian Markulin is the best Client Advisor in the building! 10 stars for Brian's excellency, commitment and professionalism in helping me with my new BMW.

I needed the fender on my vehicle repainted. The staff was very responsive and service quality was excellent.

Driton was our salesman. He was attentive, knowledgeable and helpful. We were visiting other BMW dealerships, but we knew we were going to buy our car from Fairfax because of Driton.

We had a great experience at BMW of Fairfax. We loved working with Alex. He was very knowledgeable and he took the time to ask me questions to get a better understanding of what I was looking for. Alex always made himself available via email or phone for any questions during the buying process, and even after. When we showed up to buy the car, he had everything ready and made it a smooth and enjoyable experience!

Truly one of the best buying experiences I have ever had. I am in Nashville and was looking for a X7 M50i. Not a lot of inventory out their but Fairfax had the car I was looking for. Thomas Casey and Maryam Malikyar were great to work with and very responsive. They even pulled off a Christmas miracle and had my car delivered all the way to Nashville before the holiday. I will definitely buy from them again. 5 stars!!

BMW of Fairfax provided excellent service on my vehicle recently.

Best car buying experience I have ever had. Alex (sales rep) and the team there was incredible! Received so much more than expected. Very accommodating.

This place is great. I didn’t have an appt but Emily made it a great visit and took care of us. I was traveling and had a situation arise and needed quick service. They handled it like professionals.

Both my sales rep and Finance Manager were stellar to work with, truly great service. Even though it's 220 miles from home, I would do business there again.

Have purchased seven BMWs (5 CPO, 1 new, 1 Mini) from Fairfax BMW over 15 years. With the same salesperson, Brian. Brian is excellent and always worked with us. Several times, including our most recent CPO purchase of 2018 M4, ?back of the house? service -financing, parts/cashier has been inefficient and lacking.

The service attendant was "Dereck??" was very helpful.

Thank you for your help with my car. Nice service and close location.

Very good and prompt

I have been coming to BMW of Fairfax service department since 2015. I have worked with Danika Edwards and Miss Frankie Johnson and both of these women have been wonderful!!!

Used for scheduled service today. Very professional, easy to work with. The Uber credit idea instead of loaner or shuttle is excellent! So easy to work with.

Alexander did a great job of keeping me in the loop on my new vehicle as it made its way here from Germany and was available whenever I needed to ask a question. Great service overall.

Fantastic and quick service appointment yesterday.

The sales professional Petr Mastny was amazing. He provided me the best price and delivered it on time. I have called all the other local dealers in the area to get a certain X3 package, and Petr came back with the best price. I needed to purchase a car on black Friday due to my business time restraints and he made it happen. He was great to work with and will definitely buy any future BMWs from him. Back office experience was as pleasant as working with Petr. Jaafar in the finance dept. was great. He only recommended products I needed and didn't try to sell me any extra fluff. It is so refreshing to work with professionals. I would definitely recommend this dealership to everyone. If the staff is this professional, why would you go anywhere else.

Very professional and outstanding service . They were able to cut the waiting time as soon as they. Find out what was wrong with my car. They did provide a complimentary loaner vehicle very soon to allow me to continue my daily activities while they are working on my car.

Excellent service. I’m so impressed with my experience. My service advisor (WK) was very knowledgeable and very helpful. Everything was done ahead of time given. I’m very pleased with my 1st experience at BMW Of Fairfax.

Just bought a certified 2018 X3. We were very happy with the service, professionalism and attention given by Nana. We are also happy with the car (after one week). The team made the process smooth and swift. Hopefully it's a great ride for years to come.

BMW of Fairfax had the deal painted on the windshield before I arrived. Too good to pass up. My sales person Alex presented the deal just right. Smooth and no hassle. Great job, Alex!! Bought the X1 as I was impressed with an Audi Q3 that I rented two weeks prior to purchase. I am a Beemer guy so researched X1 and went for test drive. The X1 handles and rides like a BMW. Good braking and lots of acceleration for merging on interstates. More bells and whistles than my 528i that I traded in.

Received excellent service at BMW of Fairfax, VA. Service advisor, Derrick Chambliss, was professional, highly competent and timely. The process of checking in and out under the current COVID-19 pandemic was excellent. Very sanitary and reassuring. Only one recommendation, following the blow dry, need a hand drying approach to courtesy car wash. Soap residue spots are otherwise left to dry on dark paint vehicles. Will return for future services. Many kudos to Konrad M. For running a great service center! Respectfully, Carl-Martin

We were looking for a specific car and flew in from Alabama. Erick Bautista was our salesman and exceeded our expectations. He was very knowledgeable and walked us through the process without making us feel hurried. The whole experience was seamless and we felt no pressure. Everyone was extremely professional and very helpful. We will be back.

Purchased vehicle off of a lease and had dealership run it through the Certified Pre-Owned process. Dennis and Ferris made it quick and painless. This dealership and these guys are superior, and they're nice about it.

We were looking for a specific car and flew in from Alabama. Erick Bautista was our salesman and exceeded our expectations. He was very knowledgeable and walked us through the process without making us feel hurried. The whole experience was seamless and we felt no pressure. Everyone was extremely professional and very helpful. We will be back.

Serviced quickly while I waited in a comfortable areas.

This is my 2nd time at this dealership; both were for service. In both times I was very satisfied with the facility, customer service, advisors, waiting area, waiting time, the quality of communication. I strongly recommend this dealership.

From the service technician, to the shuttle driver, and cashiers, you can count on quality, professional, and courteous service.

excellent service excellent follow up on a n administrative matter with car

I received outstanding customer service from all staff involved with my service request. Thank you!

good service...well-trained mechanics, speedy check-in; clean customerwaiting area

I was buying my lease out and the customer service was amazing.

My sales representative was Erick Bautista. He made my car buying experience the best I've had ever!! Mr. Eric was, fast, sufficient and on top of his game... he was so positive, I just knew I was walking out with my car. The whole process was one hour and half. Awesome ?

Konrad is a good service manager who will make sure customer satisfaction is achieved.

Great service they care about there customers!

I called after hours , and someone answered the phone and provided me with verbal information about the 2020 840i I wanted to purchase . They also scheduled an appointment for me to test drive the car. Within 24 hours , I had all of the information about the car including the maintenance history and the car facts. I arrived for my appointment and my salesman Mr Cavey was waiting for me and took me out for my test drive . He was patient and took his time to go over all of the features of the vehicle. Financing was very very easy and very fast . They are the best !!!

The service was beyond expectation! Thank you for your continual excellent service.

Elena communicated what was needed, ensured our vehicle received immediate attention, and completed service on time.

Excellent customer service. But the issue on my car was not fix. I need to bring it back again .

You can count on Shea Lueder for excellent service. Great customer support.

My consultant gave me his full attention to my car service needs and made sure they are done perfectly and ahead of time.

Excellent service and professional relationships with the customers.

Very professional and helpful. They listen to their costumers' needs and concerns. They made you happy and satisfied Salwa

Excellent service. They are proffessional and helpful. They listen to costumers' needs and concerns.

Great people to work with. Made the out of state buying experience easy.

I worked with Margaret through email and Karim in person (unfortunatelyI can'trememberthe finance director's name at the moment). The process was easy and all of the staff were friendly and professional. One of my beat car buying experiences yet.

I found the car I wanted on their site, test drive and bought at an exceptional rate. This entire process as simple and easy from beginning to end.

Great service, they explained well what was going on with my car and what to do to get it fixed in timely manner thank you for the service

Easy transaction. Staff was friendly and helpful.

I have purchased vehicles at this location since 2001 and the service and auto body shops are very good and very responsive.

Used the online buying experience. It was very easy and I ended up with a great car at a great price

good prices for a dealership and friendly service

I have been using BMW Fairfax for the service of my BMWs since 1995 with my recent visit being on 10/2/20. My service advisor, Frankie was absolutely fantastic to work with. She greeted me as soon as I drove into the service bay and reviewed my issues for the visit. She was professional, courteous and very efficient. After the service technician evaluated the car, Frankie called and reviewed in detail the issues and costs associated with the repairs. She is very familiar with the mechanics of the vehicle. I would highly recommend Fairfax BMW Service and Frankie!

Everything was simple and well explained. The sales and finance reps I worked with made it a great experience.

Service was fast and efficient. The service attendant was very polite and knew exactly what to do.

I have a new service representative, Mr. Walid Khalil and he took care of my vehicle this weekend. All I can say is Wow! Walid took care of my car the way I do! He was thorough, patient, and very sincere in his engagement. I consider him the standard of excellence and hope his attitude and professionalism are core-competences of the team. Much thanks and appreciation!

Excellent service and support and Frankie Johnson is outstanding and the absolute best service manager! Their mechanic Dale is brilliant and has magic hands!

From my Service Advisor David McNeil to the mechanic Robert Ludakis, everything was top notch.

Walked in without an appointment but within a couple minutes I was behind the wheel of the car I had come to see. They gave me a good test drive and my salesman Alex was very knowledgeable about the vehicle. He was very helpful in explaining what to expect from the car. He gave me plenty of time to get a feel for it. I never felt pressured during my time there. The sale went smoothly. Everyone was friendly and all the information I needed was presented clearly. This was one of the best car purchase experiences I have had and I am definitely pleased with my new (used) car.

Petr was an amazing dealer as soon as we walked in. He knew exactly what I wanted from the moment I vaguely described it and was able to find my dream car.